Inter-Credit Inter-Credit Inter-Credit
 
  
 

The collections team operate under a comprehensive recovery policy. The Policy describes our collectors responsibilities to our clients customers who are experiencing financial difficulties and who are vulnerable.

 

Our collection team collect from slow payers firmly, without affecting customer relations.

From a databank of over 500 letters, gentle reminders through to formal noticesof proceedings can be sent.

Professional phone contact is the most effective method of recovery. All avenues of contact are explored at all known addresses. Where daytime contact proves ineffective, outside office hour collection procedures are adopted.


Cost
Inter-Credit works on a "No Collection, No Fee" basis, our charges being a percentage of amounts recovered. This percentage is determined by the age, volume and location of the debt.

Full quotations are available on request.

Instruction
Inter-Credit are pleased to accept instructions to collect outstanding accounts in a variety of methods. These commonly include:
  • Copy Invoice/Copy Statement
  • E-mail
  • Aged Debt Report
  • Computer Disc
  • Written or Faxed Instruction

All collectors use their experience and training to obtain payment of the outstanding debt.Our collection efforts result in the swift recovery of most overdue and difficult accounts, by professional and effective contact.


Report
A free report is provided by Inter-Credit, on each account or batch of accounts passed.

The Report
  • Details all payments received
  • Categorises any outstanding accounts
  • Recommends next collection activity
  • Suggest legal action where appropriate
 
 
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